Home security requires good web security

A large, nationwide, home security firm uses Yozons to securely deliver signed copies of their sales agreements that they otherwise process using their existing CRM and order processing systems.

Of course, they also keep their official, legal copy permanently stored in our encrypted repository as well.

When they started back in early 2006, they were sending out roughly 1,500 agreements per month.  By 2009, they were up to 2,000 per month, and then 2,500 monthly agreements in 2010.  During this time, they were running our web services on their own internal server running in their data center.

By 2013, they were doing 3,500 monthly transactions, with occasional monthly peaks over 4,000, now using a private web server operated by Yozons on their behalf.

All told, Yozons is now managing nearly half a million signed sales agreements on a private web server running our technology branded for their needs.

Their private web server allows them to operate our technology as if were entirely their own, using their domain name and SSL certificate for the web contracting web site, yet still having Yozons perform the 24x7x365 operations, monitoring and maintenance in our data center.  This has relieved their internal IT department from the tasks of managing an additional server so they can focus on their core mission of supporting their in-house applications, PCs and networks.

If the shoe fits, wear it proudly and with style

There's an old expression that the cobbler's children have no shoes.  There is some truth to the idea that those who work hard producing a product rarely have the time and energy to do similar, but uncompensated, work for themselves.

At Yozons, while it's true that we've built many far more complex systems for our customers than we ever did for ourselves, we are not cobblers, and we've always lived with the contrary motto that we should "eat our own dog food."  And we do, though we think it's way cooler than dog food.

Here at Yozons, we use our technologies in myriad ways:

1. Our secure document delivery capabilities are used to communicate updates with investors.  On occasions, it's also use to transfer sensitive information that doesn't fit the solutions listed below, including credit card information, SSNs/EINs, etc.
2. Our main sales agreement and invoice incorporates a 7-step workflow that starts with the sales rep, goes to the order reviewer only if there is custom forms development, is approved by a sales manager, can optionally be approved by a customer reviewer for technical and pricing correctness, is then signed by the customer, countersigned, and finally processed by accounting to reconcile payments by checks or those automatically charged when a credit card payment is used.
3. We have an online sign-up form that customers can use to purchase directly using a credit card, which is then routed to technical support for installation and then accounting for payment reconciliation.
4. We use e-Docs to store files and scanned images (such as -- thankfully rarely received -- faxes) in our secure repository.
5. We have an individual contributors license agreement for those who help provide software code and/or documentation assistance.
6. A mutual NDA is used when dealing with parties who need private details about our company, and more often, so those parties can divulge private details about their projects and plans with us.
7. We have a sales agent and reseller agreement for engaging sales representatives and resellers.
8. A partner developer agreement for those who help build custom solutions for our customers.
9. A patent license agreement with royalty provisions for those who purchase a license to our U.S. Patent No. 7,360,079.
10. And finally, a credit card authorization form mostly for those whose credit cards on file need to be updated.

In subsequent postings, we'll describe briefly how our various customers use our technologies, as they seem to handle a wide variety of tasks that differ dramatically from our own cobbler's needs.