The term "going postal" may have bad connotations, but for our S&P 500 customer, the post office has provided a huge opportunity that has spanned many decades and has led to myriad related products, services and software solutions.
Yozons has developed and deployed more than a handful of enterprise web applications for this customer, including divisions in the United States, Canada and Europe. The web deployments are distinct geographically and by type of web contracting that takes place, mirroring the specialized divisions and needs of this international company.
They also have deployed our patented e-signature software on our managed private web server offering, complete with a warm standby operating in another state, freeing up their internal IT resources. The private web server gives them the advantage of complete branding using their domain name and SSL certificate, custom secured FTP access to their back-end systems, as well as isolation of their data from our many other customers. Furthermore, Yozons provides 24x7x365 monitoring and daily encrypted off-site storage of backups.
Several of their web applications involve multiple forms in a package, with a multi-step process involving their customers who sign the agreements, as well as outside third-parties who approve and authorize their customers’ applications. Reports keep them current on the status at all times.
Though Yozons generally discourages printing documents, signing and then faxing or mailing them back, a couple of deployments had this requirement as an option. Regardless, Yozons delivered on time and within budget. Yozons built into the web contracting process a fax processing step so that returned signed agreements can be uploaded, annotated and stored with the electronic version. Having this feature ensures all agreement packages signed online and on paper are kept in the single encrypted repository with powerful search capabilities to find their agreements.
Showing posts with label case study. Show all posts
Showing posts with label case study. Show all posts
Sunday, June 8, 2014
Friday, April 4, 2014
High volume seasonal hiring made easy, well, easier
For this installment, I'd like to discuss a large merchandising company that does high volume seasonal hiring, mostly to meet the demands of the large retails they service.
During peak hiring, over 500 people on any given day are in some stage of the online hiring process, from initial filling out a job application, to interviewing, through internal approval, store assignment, completing various new employee documents, I-9 and e-Verify, and finally payroll setup. Much of the rest of the year, volumes are lower as they do maintain an ongoing hiring process year-round.
This company's web-based onboarding package of documents consists of over 25 forms and includes the job application, questionnaire, EEO survey, background check authorization, and various government forms like the W-4, I-9 and state tax withholding forms.
A powerful routing capability was custom developed for their hiring process on top of the Yozons e-signature platform. Based on the applicant’s geographical location, the package of documents is assigned to an area manager. The area manager does the initial review and then assigns the package to a specific store manager to determine whether to hire the candidate or not. Alternatively, the area manager can override the area manager step and simply send the hiring package directly to the applicant. Once hired, the package of documents is sent to the employee to complete all of the onboarding paperwork. The package is then routed to the store manager to verify the employee's identity for the Federal Form I-9, and then it's routed to payroll.
With government and legal compliance concerns (i.e. “Failing to comply with Form I-9 requirements” is $110 to $1100 fine per employee -- see http://www.uscis.gov/i-9-central/penalties), this customer’s core requirement is to ensure legal compliance, to decrease the time to process all of the hiring paperwork, as well as the ability to search for onboarding packages from the past and to keep up-to-the-minute status of ongoing new hires.
Yozons rapidly built a custom HR onboarding system using our enterprise web service software. This customer has been using their system since 2007, and they have yearly requirements to keep their system modern, useful and up-to-date with HR laws and regulations. With this custom solution they are able to coordinate their hiring with over 100 HR staff spread across a large multi-state region.
During peak hiring, over 500 people on any given day are in some stage of the online hiring process, from initial filling out a job application, to interviewing, through internal approval, store assignment, completing various new employee documents, I-9 and e-Verify, and finally payroll setup. Much of the rest of the year, volumes are lower as they do maintain an ongoing hiring process year-round.
This company's web-based onboarding package of documents consists of over 25 forms and includes the job application, questionnaire, EEO survey, background check authorization, and various government forms like the W-4, I-9 and state tax withholding forms.
A powerful routing capability was custom developed for their hiring process on top of the Yozons e-signature platform. Based on the applicant’s geographical location, the package of documents is assigned to an area manager. The area manager does the initial review and then assigns the package to a specific store manager to determine whether to hire the candidate or not. Alternatively, the area manager can override the area manager step and simply send the hiring package directly to the applicant. Once hired, the package of documents is sent to the employee to complete all of the onboarding paperwork. The package is then routed to the store manager to verify the employee's identity for the Federal Form I-9, and then it's routed to payroll.
With government and legal compliance concerns (i.e. “Failing to comply with Form I-9 requirements” is $110 to $1100 fine per employee -- see http://www.uscis.gov/i-9-central/penalties), this customer’s core requirement is to ensure legal compliance, to decrease the time to process all of the hiring paperwork, as well as the ability to search for onboarding packages from the past and to keep up-to-the-minute status of ongoing new hires.
Yozons rapidly built a custom HR onboarding system using our enterprise web service software. This customer has been using their system since 2007, and they have yearly requirements to keep their system modern, useful and up-to-date with HR laws and regulations. With this custom solution they are able to coordinate their hiring with over 100 HR staff spread across a large multi-state region.
Thursday, March 20, 2014
Home security requires good web security
A large, nationwide, home security firm uses Yozons to securely deliver signed copies of their sales agreements that they otherwise process using their existing CRM and order processing systems.
Of course, they also keep their official, legal copy permanently stored in our encrypted repository as well.
When they started back in early 2006, they were sending out roughly 1,500 agreements per month. By 2009, they were up to 2,000 per month, and then 2,500 monthly agreements in 2010. During this time, they were running our web services on their own internal server running in their data center.
By 2013, they were doing 3,500 monthly transactions, with occasional monthly peaks over 4,000, now using a private web server operated by Yozons on their behalf.
All told, Yozons is now managing nearly half a million signed sales agreements on a private web server running our technology branded for their needs.
Their private web server allows them to operate our technology as if were entirely their own, using their domain name and SSL certificate for the web contracting web site, yet still having Yozons perform the 24x7x365 operations, monitoring and maintenance in our data center. This has relieved their internal IT department from the tasks of managing an additional server so they can focus on their core mission of supporting their in-house applications, PCs and networks.
Of course, they also keep their official, legal copy permanently stored in our encrypted repository as well.
When they started back in early 2006, they were sending out roughly 1,500 agreements per month. By 2009, they were up to 2,000 per month, and then 2,500 monthly agreements in 2010. During this time, they were running our web services on their own internal server running in their data center.
By 2013, they were doing 3,500 monthly transactions, with occasional monthly peaks over 4,000, now using a private web server operated by Yozons on their behalf.
All told, Yozons is now managing nearly half a million signed sales agreements on a private web server running our technology branded for their needs.
Their private web server allows them to operate our technology as if were entirely their own, using their domain name and SSL certificate for the web contracting web site, yet still having Yozons perform the 24x7x365 operations, monitoring and maintenance in our data center. This has relieved their internal IT department from the tasks of managing an additional server so they can focus on their core mission of supporting their in-house applications, PCs and networks.
Subscribe to:
Posts (Atom)